Our return policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order.

You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy. Discounted items are final and cannot be returned or exchanged. Returned items must be returned in original packaging. Returned items must have no visible signs of wear or use.

To initiate a return or exchange - please address your package (including your receipt) to: Stone and Bone, 31 Veronica Street, New Lynn, Auckland 0600 New Zealand, +64 9 827 1039